Fixing the JUUL: How to Solve Common Charging Problems

The JUUL is an amazing e-cigarette, with a few quirks. With proper care and maintenance, the JUUL is a device that can last for months at a time. Still, like any electronic device, the JUUL has its fair share of common problems. Instead of an in-depth troubleshooting guide, this blog post will highlight some of the more common issues and their solutions. Whether you’ve just gotten your new JUUL or have had it for a while, these tips will help you keep using it for as long as you want to!

JUUL Won’t Turn On or Show Battery Life

This is the most basic problem that can occur with the JUUL. However, if it’s been months since you’ve used your JUUL, the battery could just be dead. If the JUUL won’t show battery life, try plugging it into the charging cord and see if it comes back to life. If the JUUL still doesn’t turn on, you’ll need to replace the battery. If the JUUL does turn on but doesn’t show battery life, you’ll need to reset your device. To do this, press the power button 5 times in rapid succession. This will reset your JUUL and show a full battery bar. You may also need to update to the newest version of the JUUL software.

JUUL Takes a Long Time to Charge

While some vapers are lucky enough to charge their JUUL in under an hour, others may notice that it’s taking longer than expected. The first thing you should do if you’re having issues with charging is check the connection between your JUUL and the charger. Make sure that it’s fully plugged in, and that the JUUL is/isn’t in the right orientation for charging. If the charging connection is good, there could be a problem with the charger itself. Try plugging the JUUL into a different charger, or try plugging it into a computer if you have one nearby with a USB port. If you’re still having issues with charging, you may have a faulty charging port on your JUUL. This will require you to send your device in for repair or replacement.

JUUL Shuts Off Suddenly During Use

If your JUUL shuts itself off while you’re using it, you may be getting a bit too aggressive with your draw. If you’re using the JUUL 1.8, you may also need to take a break when you’re vaping for long periods of time. Some vapers also report that their JUUL shuts off when the device is too hot. If this happens to you, try letting your JUUL cool down before you use it again. If you’re experiencing issues with the device shutting off suddenly, you may have a faulty device. It’s best to contact JUUL support with your issue and see what they recommend.

JUUL Won’t Vape

You’ve charged your JUUL, you’ve loaded it with your favorite e-liquid, but for whatever reason, it won’t vape. If you’ve been vaping for a while, you’ll know that sometimes it’s better to let your e-liquid rest for a bit. Try waiting a few hours before vaping your flavor again. If you’ve just put your e-liquid in the device, and it won’t vape, try shaking the device a bit to mix the flavor around. If your JUUL is brand new, check your e-liquid to make sure it’s not a thick concentrate. If it is, you’ll need to dilute it with a bit of VG/PG-free flavoring.


The JUUL charger is one of the most advanced e-cigarettes on the market today, but that doesn’t mean they’re immune to issues or malfunctions. By following these tips, you’ll be able to significantly reduce the chance that anything goes wrong with your e-cigarette. If you do run into issues, you can always contact JUUL customer service. They have top-notch support representatives that are always happy to help you out!