One of the things that I have noticed many new traders struggling with is the understanding of the trading platforms. I notice that they don’t know why they are going with a particular company and why they prefer a certain platform over another. Of course, if you pick one from thousands of options, there has to be a reason for you to do that. In my case, I have my priorities and preferences pre-defined and I hope for you to do the same. The purpose of this Smart Trade Group review is to make it easy for you to pick a trading platform.
You don’t have to do much. You just have to know what you want and need, and the rest will be sorted out by itself. I will focus on how this company does not complicate things for traders. Let me explain.
Get Support the Way You Want
So, let me start with the way Smart Trade Group provides you with customer support. Do you know how companies can complicate this part of their services? Well, they can do it by giving you only an email address to contact them. So, when you need help from them on an immediate basis, you won’t get it. An email usually gets responded to within 24 hours. However, that’s a lot of time for someone who is having a major issue with their trading platform or deposits or withdrawals. Now, you can send an email to this company as well but they do have a phone number.
However, it’s not the phone number that I want to concentrate on. I want to talk about the live chat feature, which is available to you as soon as you land on the website. When you need help, this chat feature will be there 24/7 to help you with your questions and queries.
Safe Trading in Every Way
Security features should never be complicated and I can vouch for this trading platform for its easy yet extremely strong security features. Let’s start with deposits and withdrawals. You will only be able to use the safe and recognized Visa and MasterCard debit and credit cards for transfers. In addition to that, you will be able to transfer funds into your trading account using the safe bank wire transfer. Furthermore, you should be happy to know that trusting this company is not a big deal either. It is a registered business and the information is right there on the website. So, you know you are signing up on a legitimate platform.
The information you provide on the website will be secure too because the website has SSL certificates installed. Last but not least, the funds you deposit in your account will stay in safe bank accounts. The company moves your funds into safe and segregated accounts that it has at regulated and recognized banks.
The Easy-going Trading Platform
You see how the company is making things easy and understandable for its traders. Even the trading platform is MetaTrader 4, which is the best in the industry and has remained that way for many years. Smart Trade Group has created the modules for this platform that make is possible for you to use it on just about any device that’s out there on the market today. Using an iPhone? You can use it the platform. Are you an Android lover? Well, the trading platform will work just fine on your Android phone. It works just the same way on your MACs and Windows computers.
So, it should be evidently clear by now how this company is dedicated to making things easy for its traders. Due to the traders signing up from all parts of the world, the platform has introduced an Islamic trading account in addition to its real trading account. When an online platform takes these steps, you know they understand their audience and the market, and are aiming for the top position.